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Intercom connector

Bring Intercom conversations into your agent chats.

Connect Intercom and the agent can read conversations, contacts and support themes, turning the questions customers actually ask into content, FAQs and search opportunities.

MCP connector · sign in with OAuth

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What it can do

Everything Intercom brings to the agent.

Once connected, the agent can call Intercom tools mid-conversation and use the results as context for research, briefs, and decisions, no tab-switching, no exports.

Conversations

Search and read support conversations for recurring questions and language customers use.

Contacts

Who asked, on which plan and segment, as context for prioritizing topics.

Support insights into content

Turn support themes into articles, help content and FAQ schema that answer them in search and AI.

How to set it up

Connect in minutes. Grow organic traffic from day one.

Setup takes a couple of minutes. From then on Sight does the work: finding the gaps, shipping the content, and tracking where you are cited and ranked.

  1. 01

    Connect Intercom

    Open Integrations in Sight AI, add the Intercom connector and sign in to authorize access.

  2. 02

    Tools join the agent

    Once connected, Intercom's tools appear in the Sight AI agent's toolbox. It can call them automatically whenever a chat needs that data, no setup per conversation.

  3. 03

    Ask in chat

    Ask the agent anything that needs Intercom data. It pulls live results into the conversation and uses them as context for research, briefs, and decisions.

FAQ

Common questions. Quick answers.

How does the Intercom connector work?

It connects Intercom to the Sight AI agent over MCP (the Model Context Protocol). Intercom's tools become available to the agent, so it can pull live data straight into your chats as context, no exporting, no copy-paste.

Where do Intercom tools show up?

Inside the Sight AI agent chat. When a question needs Intercom data, the agent calls the relevant tool on its own and shows the result inline, then uses it to inform whatever it does next.

Do connectors publish or change anything?

No. Connectors are read-only context sources for the agent. They bring data and tools into the conversation. They never publish content or modify your site on their own.

Can I disconnect at any time?

Yes. Remove the Intercom connector from your Sight AI integration settings and the agent immediately loses access to its tools.

Give your agents the whole search picture.

Connect Sight to the AI you already use, or let the Sight agent run your SEO from Slack. Either way, the work ships.

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