How to Track Brand Sentiment in AI: A Step-by-Step Guide for Marketers
AI platforms like ChatGPT and Claude are reshaping brand discovery, but unlike traditional search, you can't directly control how they characterize your company. This guide walks marketers through the essential process of tracking brand sentiment in AI by monitoring what these systems actually say when users ask about solutions in your space, helping you understand whether AI models are recommending you, misrepresenting your offerings, or overlooking you entirely in favor of competitors.









